Order Management

It doesn’t matter if you are an importer or an exporter, we, at Total Freight International (TFI), will help you move your order through the supply chain with complete attention to even the minor details. It is these details we manage that enable us to continuously improve your supply chain.

As a vital aspect of our global logistics solutions, order management provisions all needs including; global sourcing, transportation, customs and distribution needs by providing more transparency in our processes. We also provide critical origin services that entail; cargo and supplier management, flexible transportation options, exception reporting, and document handling.

Based on your controls and our need to ensure that they are met, we provide key milestone management to track the status of your order. The efficiency of monitoring from the time an order is placed and then report against order and product level detail, enables to effectively cut costs in the global supply chain, hence providing exceptional customer service thereafter.

Measuring service provider performance, load optimization and product specific issues is critical to achieve continuous improvements in the supply chain. This is possible if the data is available in a timely, accurate and orderly manner.

Ultimately, our process ensures that you have the right quantity of the right product, in the right place at the right time while keeping the cost to a minimum.

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